Shipping
At Dripket, your shipping fee and estimated delivery time will be calculated at checkout based on your location and selected shipping method.
Dripket is proud to collaborate with leading shipping providers such as USPS, FedEx, DPD, DHL, and more to ensure reliable and efficient delivery of your orders.
Our standard delivery times typically range from ~ 7 to 15 business days.
Alternatively, you can opt for free economy shipping on eligible orders.
For more information on shipping options and delivery estimates, please proceed to checkout. Thank you for choosing Dripket for all your shopping needs!
Return & Refund (All items except reworked & handmade items)
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@dripket.com. Please note that returns will need to be sent to the following address: Krasta iela 6, Ozolnieki, Ozolnieku pagasts, Jelgavas novads, LV-3018
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@dripket.com
No Return, No Exchange Policy on (Reworked items) :
To maintain the exclusivity of our 1-of-1 items,
Dripket follows a strict no return/no exchange policy. We encourage you to carefully read the product descriptions and reach out to us with any questions before placing your order. Your satisfaction is our top priority!
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@dripket.com
